Established in 1995, PROCARE is one of the leading Emotional Wellness Companies in South Africa. Our culturally sensitive team of professional Counsellors and Trainers (social workers and psychologists) offer an innovative, practical and hands-on approach to psycho-social wellness at Schools. We specialize in cost effective wellness solutions for Educational Institutions, which includes Pre-primary, Primary and High Schools.
Our School Support Programme (SSP)
Our SSP offering includes the following services
Counselling and Assessments
This service aims to identify Learners and Educators at risk and to assist, support, counsel those who are experiencing behavioural, emotional, and personal/home environment challenges. We offer a culturally sensitive confidential counselling service which includes Face to Face counselling as well as digital counselling via Skype/Zoom/WhatsApp video and Telephone counselling. We also provide a wide range of Psycho-social Assessments and Forensic investigations.
Trauma Management
Trauma debriefing:
This service is offered when a traumatic incident occurred. According to research the ideal time for trauma debriefing is 48-72 hours after the incident occurred.
Grief and Loss:
We offer bereavement counselling for Learners/Educators who lost a colleague, loved one, family member or significant other.
Trauma counselling and Post Traumatic stress Disorders (PTSD )
When a child or adult fails to recover after experiencing or witnessing traumatic events, PTSD symptoms might become evident and Trauma counselling is required. This could happen days, months or even years after the trauma occurred and could have a serious impact on their functioning and performance.
Crisis Intervention/Critical Incident Management
Crisis intervention
Crisis Intervention takes place in crisis situations E.g. suicide attempts, child abuse, domestic violence and usually requires an immediate response to contain the situation and emotions.
Crisis Counselling
Crisis counselling takes place after crisis intervention and explores the reasons behind and leading up to the crisis in order to address the situation appropriately and to prevent a similar crisis in future.
Wellness Awareness
Prevention is always better than cure! We will encourage Learners, Educators and their families to take responsibility for their own wellness through monthly wellness themes. This includes digital posters with scan me functionality and helpful info/articles E.g. Managing Trauma, Depression, Stress, Anxiety, Covid 19.
We will also create a customized SSP Blog for your School to provide Learners and Educators access to your own branded wellness posters and wellness information. You will be able to add to the contents, make comments and we can also make an option available to book counselling sessions online.
Group sessions /Training/ Life skill programmes
We offer Therapeutic and Educational Group sessions, Training and Life skill programmes to empower Educators and Learners with skills to deal with psycho-social challenges such as bullying, peer pressure, understanding puberty, anger management, child protection, dealing with misbehaviour.
Educator Support and Parental Guidance
We empower Educators and Parents, not only to manage Learners experiencing challenges at school or at home but also to identify and deal with Learners at risk and to comply with the Children’s Act. We also provide Executive coaching opportunities as well and Personal skills development for Head of Departments and Educators E.g. Leadership training, Stress and Change management, Conflict and Anger management, Inter-personal skills training.
Service Management
Service management includes Monitoring and Evaluation of the service, Dealing with Referrals, Capturing of Statistical data with Graphs, Client Satisfaction surveys, Feedback Reports as well as Monthly/Quarterly/Annual SSP reports.
Choose a Service bundle to suit YOUR needs
OUR COMPREHENSIVE SSP BUNDLE
The School can purchase a comprehensive School Support Programme (SSP) which includes all the services mentioned above, at a preferential rate, for a certain number of hours, over a fixed period of time. This will enable you to stick to a budget while we render the services on a regular basis and deduct the time spent from your Service bundle hours.
TAILOR MAKE YOUR OWN BUNDLE
You can tailor make your own SSP service bundle by choosing the services you need the most and save even further on costs. This option also allows you to top-up your SSP Service bundle at any time, you can add services or increase the number of hours available to you at the same preferential rate!
PAY AS YOU GO SSP SERVICE BUNDLE
We can also render our SSP services on an Ad-hoc basis. This is a more expensive option and could impact on continuity but gives you the freedom of choosing the services you want when you need it.