Established in 1995, PROCARE is one of the leading Emotional Wellness Companies in South Africa. Our national network of highly qualified professional Counsellors and Trainers (social workers and psychologists) is well known for their innovative, practical, and hands-on approach to psycho-social wellness in the workplace.

Moving beyond generic, subscription-based EWP models, PROCARE delivers a bespoke, fee-for-service solution designed around your company's specific needs. Consider us your private team of professional practitioners - ready to engage, quick to respond, and completely dedicated to your people. Our mission is to achieve significant impact by championing behavioural change, influencing workplace culture, and taking a sustained journey alongside your organisation.

Whether it’s the personalised touch of on-and off-site Face-to-Face (in person) sessions or the convenience of Online, Video and Telephonic services, we’re here to meet your employee wellness needs with expertise and discretion.

Elevate Employee Wellness to a PERSONALISED experience

Our Employee wellness services include

Counselling and Assessments

Experience professional and confidential counselling tailored for those facing challenges at home and work. Our General wellness and Stress Assessments provide crucial support for employees at risk, aiming to prevent any negative impact on productivity.

Trauma and Critical Incident Management

Navigate traumatic experiences with our Trauma Debriefing, Bereavement Counselling, and Trauma Counselling for Post-Traumatic Stress. For crisis situations like suicide and violence, we offer immediate response and Crisis counselling to explore root causes and prevent future crises.

Wellness Awareness

Embrace a proactive approach with your own Wellness Blog, offering wellness themes and valuable information to empower employees to take charge of their own well-being. We provide content development along with branded electronic posters with a scan me option for easy distribution of wellness information. The Wellness Blog also provides access to online assessments, appointment bookings and referral of employees for counselling and support.

Employee Training and Group Support

Empower your employees to overcome psycho-social challenges through our Therapeutic and Educational Group Support sessions, Facilitation, Training and Life Skills Programmes. Our Menu of impactful topics is available on request.

Leadership Training and Support

Elevate the inter-personal skills, leadership capabilities and workplace dynamics with our Management support, Coaching and Training Programmes while aligning your Company with the Code of Good Business Practice.

24/7 Employee Helpline

Our cost-effective inbound Helpline offers 24/7 direct access to a professional counsellor for emergency assistance and initial containment. This is not a toll-free number.

Service Management

Efficiently manage all service requests for Counselling, Coaching, Training, and Life skills. Our formal feedback adheres to POPIA and our professional ethical code of conduct, ensuring confidentiality. Service Management also includes Monitoring and Evaluation, Client Satisfaction Surveys, Statistical data capturing, Time Management, and EWP Service Reports.

flexible costing solutions

Basic Employee Wellness Programme

Our Basic Employee Wellness Package is designed as an affordable starter package to introduce employee wellness and provide essential support at a fixed monthly fee. This package ensures that employees have access to fundamental wellness resources while allowing flexibility for additional services as needed.

Comprehensive EWP

Immerse your staff in our comprehensive EWP, consisting of all our services and requiring a commitment to a fixed term of twelve months. This comprehensive service offers an all-inclusive package at a preferential rate, enabling you to adhere to a budget with a fixed monthly invoice.

Build-Your-Own EWP

Choose only what matters: our bespoke Employee Wellness Programme lets you build a solution that fits your people, your culture, your way. This approach ensures that resources are invested where they are most impactful, providing maximum value without unnecessary expenditure.

Wellness Bundles

This option requires payments in advance and is based on a cost-effective “pay-as-you-go” principle. Pre-approved Wellness Bundles are offered at a preferential rate and eliminate the need for ongoing approval, reducing administrative time and effort.

Ad-hoc Services

While this option is more expensive and involves administrative involvement, it allows you to tailor services according to your immediate needs, with authorisation required for each request.