Understanding Conflict 2023

Understanding and Managing Conflict

In the world we live in today, our relationships are an intricate web we weave around ourselves. We need to keep these focused on growth, happiness, and honest, open communication.  Yet we find ourselves so often troubled by conflict.

Conflict is a completely natural occurrence. We all differ in beliefs and opinions, this does potentially lead to disputes. How we manage these disputes at the end of the day is what matters the most. Are we doing it in a healthy manner, or in a toxic way?

 
 

Understanding Conflict by Dr K the Management Professor

Conflict is described as a disagreement or argument due to varying interests. Sometimes the best way to resolve a conflict is to understand more about it.  This video defines conflict, teaches you how to diagnose conflict, and identify potential conflict sources.

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What can we do to manage conflict? 

According to Clarke University, the following steps will help improve how we handle conflict.  Read more

1.     Accept conflict

2.     Be a calming agent

3.     Listen actively

4.     Analyse the conflict

5.     Model neutral language

6.     Separate the person from the problem

7.     Work together

8.     Agree to disagree

9.     Focus on the future

10.   Move past positions

11.   Share your interests

12.   Be creative

13.   Be specific

14.   Maintain confidentiality

 

 
 

3 Ways to resolve a conflict by Dorothy Walker

Anybody can help resolve a conflict, says project manager Dorothy Walker. With three simple steps, she shares how you can use positive energy to solve conflicts between friends, coworkers, strangers, kids and beyond

Watch here

 

Disagree better with Tammy Lenski


Conflict resolution insights for vital personal and business relationships from professional mediator and conflict resolution teacher Dr. Tammy Lenski.

Listen here

 

The Anatomy of Peace by The Arbinger Institute

The Anatomy of Peace asks, What if conflicts at home, conflicts at work, and conflicts in the world stem from the same root cause? What if we systematically misunderstand that cause? And what if, as a result, we unwittingly perpetuate the very problems we think we are trying to solve? Through an intriguing story we learn how and why we contribute to the divisions and problems we blame on others and the surprising way that these problems can be solved.

Read more here

 
 

Conflict to Resolution in 4 Steps  by RocketKids

We all have times we we disagree with others and they disagree with us, but we can solve that problem and get to a solution with four simple steps:

1. Just Stop   2. Watch Your Words

3. Listen Up   4. Solve The Problem

This isn't always easy, but remember these four steps and you are on your way. Watch Here

 

 
 

How to deal with conflict by Litmos Heroes

Have you ever been working as part of a team and there has been a disagreement or two? Of course you have. Conflict is a natural part of working in a team.

Watch here

 

The Benefits of Conflict by the University of Minnesota’s Leadership and Talent Development

Conflict activates our fight-or-flight self-protection mechanism, causing many of us to feel clammy and adrenalized. Some of us start shaking, voices tend to raise and more-often-than-not things are said out of reaction which are not meant. Feelings get hurt and at times relationships destroyed. It is no wonder many of us want to avoid conflict at all cost. However, the most innovative solutions often arise out of conflict.

Watch here

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